The Renewables Report: episode 4. Monica Collings - Navigating the Changing Energy Landscape

​In this insightful interview, Monica Collings, the CEO of So Energy, ESB Energy and iSupplyEnergy delves into the complexities of the ongoing energy crisis, highlighting its roots such as geopolitical conflicts like the Ukraine invasion and the resulting surge in energy prices. The conversation covers the significant challenges faced by consumers, particularly the affordability issues exacerbated by rising wholesale energy costs, which have driven consumer debt to staggering levels.

Monica emphasizes the evolving role of energy retailers in this new landscape, stressing the importance of customer-centric approaches as the industry transitions toward a cleaner energy system. We discuss the critical need for energy companies to adapt, innovate, and simplify processes, ensuring that customers, especially those vulnerable to affordability challenges, are not left behind in the shift to low-carbon technologies.

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